TikTok Shop - Regional Business Analytic Lead
- Singapore
- Permanent
- Full-time
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.About the Team
E-commerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users, but also sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality.Roles & Responsibilities
- Become a key strategic thought partner for all business team leads; proactively identify problem areas and solve them together backed by data and insights, contribute to policy and product strategy development and execution.
- Measure performance of key projects and launches and create an effective feedback loop for optimization.
- Lead collaboration with other data & analytics teams outside GNE department leveraging each others' core capabilities; define and develop sensible KPIs and targets, produce monthly/quarterly management reporting, improve the data acquisition process given the constraints.
- Lead a team of analysts ensuring quality output with high speed of delivery; give day-to-day directions as well as guide them for continuous growth in their capabilities and skillsets.
- Build and leverage data monitoring and evaluation capabilities to proactively diagnose issues in our governance system, perform root cause analysis, and identify actions that can be taken to improve systems and workflows.
- Drive internal enablement that includes policy education, training, analytics, and XFN engagement.Qualifications:Minimum Qualifications
- Bachelor degree or above, major in mathematics, statistics, economics is preferred; or major in science or engineering or engaged in data statistics, analysis, modeling related working areas after graduation.
- Proficient in SQL and tableau and familiar with Python or R for data analysis.
- At least 3 years of working experience in data analysis partnering with business, preferably in the eCommerce or content platform business.
- At least 3 years of people management experience required.
- Ability to impact business decisions and suggest improvement through analytical insight.
- Ability to conduct rigorous analysis and communicate conclusions to both technical and non-technical audiences.Preferred Qualifications
- Able to navigate through ambiguity and a fast changing environment, proven track record to thrive in a matrix environment.
- Written and verbal English skills are required for daily communications with global teams.
- Have a strong learning ability and curiosity; familiar with starting a new business; able to lead a small project team to support business.TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.