KEY ROLES AND RESPONSIBILITIES1. Prepare and generate accurate and timely invoices to customers.2. Respond to billing enquiries and resolve bill issues.3. Responsible for day to day customer support activities.4. Perform ad-hoc duties such as supporting billing system project activities and management reporting.QUALIFICATIONS & EXPERIENCE1. At least a Diploma holder.2. At least 2 years relevant working experience preferably in the utilities industry, specializing in a billing orcollections role.SKILLS/COMPETENCIES & PREFERRED CHARACTERISTICS1. High proficiency in Microsoft office (Excel, Word, PowerPoint, MS Dynamics).2. Strong analytical and problem-solving skills, attention to detail and comfort in working with numbers.3. Self-motivated and results-oriented with a proactive approach to problem-solving.4. Ability to work independently and as part of a team in a fast-paced environment.5. Strong organizational skills with attention to detail and the ability to handle multiple tasks effectively.
