Officer, Card Operations

Singapore
Permanent
Full-time

12 days ago

About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.Job DescriptionThe incumbent will facilitate the processing of payments and postings from internal stakeholders on a daily basis within the specified SLA, in addition to managing queries from internally. This incumbent will be working closely with Team Manager to ensure all deliverables are met for the team.Responsibilities:

Process Fund Transfer, SmartPay, Cashplus, Balance Transfer, Refunds requests
Ensure accuracy of financial entries posted
Track daily productivity on trackers
Handle emails from internal stakeholders
Close service requests assigned in a timely mannger
Assist in the reconciliation of ledgers used for Card Operations
Ensure all documents are filed and archived in accordance with bank and regulatory policy
Adhere to risk and compliance standards of the bank
Be a team player and demonstrates personal excellence in going beyond
Perform any other administrative tasks as required by the management

Requirements:

Diploma-holder
Preferably 1 - 2 years of relevant banking experience
Independent and able to multi-task and cope with change and in a fast-paced environment
Possess strong analytical and problem-solving skills, able to think objectively and 'think outside the box' when analyzing issues
Meticulous with an eye for details and quality mindset
Strong cross-functional collaboration and communications skills, driving outcomes through influence and negotiations
Proficient in the use of Microsoft Office, specifically Microsoft Excel, Word & PowerPoint

Additional RequirementsBe a Part of the UOB FamilyUOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.Apply now and make a Difference

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