Training Manager (Luxury Retail | APAC)

• Overseeing various aspects of training and development within the company.
• Identifying and addressing training gaps, developing annual training plans, creating coaching materials, conducting in-house programs, and evaluating training effectiveness.
• Involves on-site visits to observe purchase behavior, coaching team members to enhance sales techniques, and implementing a brand orientation program for new members.
• Fulfill additional tasks as assigned by management.
• Generating and analyzing training reports, managing the training calendar and budget, maintaining records, and conducting market research on competitor brands.
• To consolidate launches during events, manage mystery shopping, and maintain the boutique handbook to ensure staff are well-trained in sales processes and customer service.

• Bachelor's degree in Marketing, Business Administration, or any related field.
• A minimum of 5 years of prior experience in luxury retail as a Trainer.
• Demonstrated proficiency in presentation, communication, and interpersonal skills.
• Preferably certified with ACTA/ACLP or DACE.
• Strong written and verbal communication abilities are essential, to effectively interact with colleagues in other regions.
• Willingness to travel up to 50% of the time within the APAC region.
• Proficiency in project management, problem-solving, and effective communication skills are highly valued.
• Possessing strong presentation and interpersonal skills is highly advantageous.
• Maintains a calm, independent, and resourceful approach as a team player.

• · Maintains a positive mindset and goal-oriented approach.
• · Displays excellent communication, interpersonal, and leadership skills.

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
• Apply through this application or send your resume to lorwene.guzman@adecco.com in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

Adecco