QA Testing & Client Support for SaaS

Snaphunt

  • Singapore
  • $1,900-2,300 per month
  • Permanent
  • Full-time
  • 2 months ago
Our client provides web-based environmental, health, and safety software to some of the world's leading chemical, oil & gas, and manufacturing companies.Job Description
  • Work within a company with a solid track record of success
  • Excellent career development opportunities
  • Attractive salary & benefits
The JobOur client is looking for a mid-level QA Testing & Client Support Specialist to be a critical member of our Engineering team.
  • Become an expert in several web-based software products.
  • Perform Quality Assurance (QA) testing on bug fixes and feature releases.
  • Document QA test findings and communicate with software developers
  • Support existing customers over the phone and email on technical issues.
  • Maintain and update documentation in the online help system.
Ideal CandidateSKILLS YOU'LL NEED
  • Bachelor’s Degree or equivalent
  • 3+ years’ experience in providing client support for a technical product, preferably enterprise software
  • Experience supporting third-party enterprise software (NOT general IT help desk support)
  • Experience writing manual test cases, Experience writing automated test cases (MANDATORY)
  • Strong verbal and written communication skills
PREFERRED SKILLS:
  • Experience with automated testing, especially with Microsoft Playwright
  • Experience with Azure DevOps
Ref: UKWL1RKQVQApplication InstructionsApply this role atAgent Note This position is posted on behalf of a client by a third party agent.

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