SERVICE ENGINEER, CARGO

• Focus on customer support, commissioning and service on assigned Maritime Sensing Solution product range.
• Proper preparation of work and execution of work ensuring adherence to timelines, budget, and quality standards.
• Liaison between customers and main office on all aspects of pre-commissioning/ commissioning, maintenance, and operation of the systems.
• Technical manning on desk / mobile device for remote support as require by Global Customer Support world-wide framework.
• Maintain good relationship with existing clients

• Responsible for generation of service reports, update drawings, cable information database, other requirements and client needs.

• Workshop test and technical preparation to mitigate potential problems if any.

• Liaison between customers and main office on all aspects of pre-commissioning/ commissioning, maintenance, and operation of the systems.
• Technical manning on desk / mobile device for remote support as require by Global Customer Support world-wide framework.
• Maintain good relationship with existing clients

• Perform any adhoc tasks or assignments as assigned by supervisors or team leads to support project goals and team objectives.
• Proactively seek opportunities for process improvement and innovation within the engineering domain to enhance efficiency and effectiveness.

• Diploma Certificate in Electrical / Electronics / Instrumentation / Mechatronics Engineering

• 1-year relevant experience in customer service (preferred)
• 3 years of technical hands-on experience in maritime industry with background in automation, navigation, bridge or minimum 1year technical hands-on experience with Tank gauging / cargo monitoring system (preferred)
• Minimum 3 years of technical experience with marine / offshore environmental sensors.

• Experience on Project management and commissioning of new deliveries will be added advantage.

PersolKelly