Customer Service Officer, Golf
- Singapore
- $2,200 per month
- Permanent
- Full-time
- Manage booking of golf slots for both individual and corporate members.
- Handle telephone and in-person enquiries professionally.
- Reconcile and verify daily transactions, ensuring accuracy and rectifying any discrepancies by the end of each shift.
- Ensure operational activities are in compliance with documented ISO Quality Procedures.
- Support Golf Executives in regulating daily golf operations, including competitions and scheduled events.
- Assist with opening and closing procedures for the golf course, especially during inclement weather conditions.
- Manage golfer registration, issue course tickets, and input scorecard data accurately.
- Ensure key updates and essential notices are communicated clearly to members/guests and displayed on relevant notice boards.
- Minimum GCE 'N' Level or equivalent qualification.
- At least 1 year of experience in a similar role, preferably in customer service or hospitality.
- Strong interpersonal and communication skills.
- Service-oriented with a positive and proactive approach to customer interactions.
- Comfortable with shift work, including weekends and public holidays.
- Salary: Up to SGD 2,200 + AWS + VB
- Working Location: Kranji
- Working Days: 5-day work week (Mon to Sun)
- Rotating Shifts: 6:30am to 3:45pm / 8:45am to 6:00pm
- Monthly Laundry and Shift Allowances provided