Executive, IT Operations Support
- Geylang, Singapore
- $2,800-3,500 per month
- Permanent
- Full-time
- Work closely with IT Manager and other internal stakeholders on assigned IT support functions to achieve operational efficiency and ensure smooth execution of works.
- Support the Clinical Operations team via engagement of multidisciplinary stakeholders (doctors, clinic staff, etc) and provide support of diverse requirements and perspectives to achieve patient centred care and organisational effectiveness.
- Liaise with users and IT vendors for the delivery of IT solutions and services.
- Setup and deploy new desktop / laptop computers in a network environment and the associated software, including Windows Active Directory (AD) administration.
- Provide technical support to end-users on various technical issues and problems relating to end-user devices (e.g., desktop/laptop computers, printers, scanners, mobile devices etc) and software such as Microsoft Office and SharePoint.
- Manage the data protection and cyber security functions. Ensure proper security system setup and maintenance.
- Maintain IT assets, systems documentation and software licenses.
- Provide assistance to execute action plans for the company’s operational goals and to support the smooth running of daily operations at the company’s specialist clinics.
- Other duties as assigned by the management.
- Diploma in Computer Science or relevant Degree qualification.
- Minimum 2 years of work experience with Microsoft 365, Active Directory, end users desktop support, IT security implementation & operations.
- Team player who is able to work independently.
- Able to start work within short notice is preferred.
- Prior work experience in a healthcare organization is an advantage.
- Good interpersonal, communication, analytical and problems solving skills.
- Team player who is able to work independently.
- Ability to plan and multi-tasks.
- Good working attitude and willing to learn.
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