L2 Application Support (Swift)
- Singapore
- $4,500-5,500 per month
- Contract
- Full-time
- Monitor the SWIFT application system in production to ensure the system is healthy.
- Address the operational queries raised by users and provide the necessary information to close the ticket.
- Perform and document SIT/UAT for the development team.
- Support UAT, carry out investigations on issues reported and provide the effective fixes.
- Support and/or perform other tests when necessary in UAT to ensure the environment is stable for the Testing.
- Prepare the necessary change details for the production releases.
- Min 1 year hands on experiences on SWIFT is a must
- Good knowledge about SWIFT and experiences to configuration, rule set up, troubleshoot is must.
- Knowledge about SWIFT Alliance Gateway .
- Good knowledge about over all SWIFT products.
- Knowledge about SIT, UAT and Production environments.
- Analytical skill to analyse the user requirements, investigating the issues and ability to provide resolutions to resolve the issues effectively.
- Basic knowledge in Linux commands and SQL queries is a must.
- Must be able to work shift including night shift, weekends and public holidays.