Administration Officer, Private Leasing

• Generate and manage rental agreements using fleet management system.
• Support contract extensions, rental terminations, and system updates (e.g., rental rate changes, vehicle number changes).
• Submit daily reports including Vehicle Contract Status, Daily Summary, and Day-End Status to relevant departments.
• Update live booking lists, vehicle listings, and daily car movement records.
• Coordinate with Fleet Managers (FMs) for driver details, log cards, insurance, and other documentation.
• Assist with VEP applications, litigation checks, and blacklist verifications.
• Handle customer communications regarding vehicle delivery and collection.
• Process accident reports and insurance claims.
• Prepare letters for customers and internal stakeholders (e.g., season parking).
• Process scheduled credit card payments and workshop invoices.
• Support insurance of credit notes and invoices using the SAP system.
• Submit monthly sales reports, commission computations, and OT forms.
• Submit Personal Accident Insurance (PAI) listings to relevant parties.

• Manage petty cash claims and requisition of office supplies.
• Attend to calls and redirect sales inquiries appropriately.
• Open and close office premises and manage general office duties.

• Minimum 2 years of administrative experience, preferably in the automotive or leasing industry.

• Proficient in Microsoft Office Suite.
• Proficiency in English is required for internal communication, documentation, and customer correspondence.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Attention to detail and ability to work independently.
• Ability to adapt to dynamic operational needs and ad hoc requests.

SMRT Corporation