Job Description- Maintain, upgrade and monitor the company network (Firewall, WIFI, Switches & VPN).- Install, configure, troubleshoot and support ongoing usability of computers, telephony, printers, mobile devices management.- Prepare and mainta Job Description - Maintain, upgrade and monitor the company network (Firewall, WIFI, Switches & VPN). - Install, configure, troubleshoot and support ongoing usability of computers, telephony, printers, mobile devices management. - Prepare and maintain the records of incident, software licenses and other IT assets inventory. (In charge of IT hardware/software purchase, maintain IT inventory report and propose for replenishment accordingly (laptop, desktop, mobile, IPAD, difference software licenses etc.) - Ensure availability of IT infrastructure services to authorized users including Active directory, Print server, Mail server and Windows servers. - Liaise with IT vendors for hardware, software, firewall, telephony and any other IT infrastructure related items and services. - Proactively monitor all the network devices, services and servers to ensure the high availability. - Involve in IT projects to deliver continuous improvement to the office IT environment. - Develop, implement, test and maintain the business continuity and disaster recovery plans. - Implement security measures for company PCs and Servers - Establish the IT guidelines and security policies to educate the employees on good IT practices. - Liaise with inter-departments for various SAP requests Job Requirements - Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Information Technology, Computer Science, Information System or related fields. - 5-7 years of strong working experience in Internal IT operations with similar capacity. - Knowledge of SAP/Mobile devices/IoT/ is an advantage. - Experience in IT administration and system implementation. - Excellent working knowledge of computer systems, security, network and systems administration and phone systems. - Excellent project management skills and strong ability to prioritize the tasks. - Familiar with best practices of IT infrastructure and operations. - Good at supporting users, understanding their problems and explaining technical concepts in simple words. - Strong collaboration and positive working attitude. - Ability to work independently and as a team to deliver consistent and quality outcome within stipulated timeline. - Japanese proficiency (JLPT2 and above) will be the added advantage as the occasional communication with Japan counterparts is required.