Position: Patient Service Associate (Temp, 4 months contract)Department: Ambulatory ServicesJob Description:Patient Service Associate plays a crucial role in facilitating patient care and administrative functions, ensuring that patients receive timely and efficient services while maintaining a high standard of customer service.Job Responsibilities: * To provide clerical and operational support in Telehealth Team
Reception services including patient registration, scheduling appointments, billing, enquiries, and reporting
Requirements:Competency * Service-oriented, confident and have a passion for helping others
Good communication and interpersonal skills
Skilled in utilizing and navigating digital communication systems and platform with strong technological proficiency
Educational and Professional Requirements * GCE 'N'/'O' Level or Diploma holder
Proficient in Microsoft Office applications
Able to work flexible start time from 7.30am, 8am or 8.30am with latest end time at 6.00pm
About IMH:The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG-AHPL Residency Programme and collaborations with local academic institutions.
