CB & IB Central Ops - Client Transition Management Specialist - AVP

Deutsche Bank

  • Singapore
  • Permanent
  • Full-time
  • 2 days ago
Job Description:Details of the Division and Team:This is a cross product regional Transition role responsible for ensuring that Prime Brokerage clients’ integration is delivered within time and to the clients’ expectations. The candidate will be the first point of contact for our external clients from inception to go-LIVE.What we will offer you:A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.You can expect:Flexible benefits plan including virtual doctor consultation servicesComprehensive leave benefitsGender Neutral Parental LeaveFlexible working arrangements25 days of annual paid leave, plus public holiday & Flexible Working ArrangementYour key responsibilities:Manage client expectations between Deutsche Bank capabilities and client requirements.Lead weekly stakeholder call, providing updates from a Transition front as and when required.Manage and Prioritise the Transition Pipeline of APAC clients with the business team.Manage the delivery of Client/Sales requests through KYC, Credit, Legal, IT and Operations teams.Define Client Requirements with Prime Brokerage and Local Market Sales teams e.g. ecommerce trading access, reporting requirements, relevant client clearing, execution & other relevant docs, commission rates, delivery datesManage and coordinate Legal, Credit and Compliance sign offs in respective on-boarding systemsManage account opening, static set up and training with Client Services and e-Commerce teams.Visit clients with relevant Sales & Client Services to review the service offering.Liaise directly with Sales teams and Clients to define and deliver new Reporting requirements e.g. new or amended reports on reporting platform or via FTP, new reporting processes.Provide MIS reporting, highlights to Business on a monthly basis on the progress of pipeline opportunities.Additional Responsibilities & FunctionsExtend relationship or requires new relationship in in respective on-boarding systems.Quality Assurance (QA)/ KYC – Coordinate constitutional documents with Sales, Client & QA to facilitate KYC.Credit – Coordinate Credit approval with Sales & Credit departmentLegal – Request and coordinate negotiation of relevant Legal agreements with Legal, Client and Business.Facilitate sign off in dbCAR by all parties.Account Set-UpConfirmation of various client data, products traded, contact information.Coordinate account set up with information gathered from client with Static.IT Coordination and Set-UpAble to provide/ coordinate testing to the client prior go-LIVE if required.Liaise with e-Commerce team to complete set up in trading systems.Liaise with transition support to ensure client reports are correctly set up in DB’s reporting portal.Your skills and experience:Minimum 4 years of experience in an Operations OR onboarding role in financial services sectorExperience in legal documentationExperience as a Project / Program Manager, ability to manage external counterparty and internal stakeholders' interaction and relationship managementMinimum a bachelor’s degreeTeam player with effective communication skillsAbility to work to tight deadlines in a fast-paced environmentNegotiation skills and the ability to manage individual clients’ expectationsA self-starter and ability to run various client projects independentlyRole is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.How we’ll support you:Flexible working to assist you balance your personal prioritiesCoaching and support from experts in your teamA culture of continuous learning to aid progressionA range of flexible benefits that you can tailor to suit your needsTraining and development to help you excel in your careerAbout us and our teams:Deutsche Bank is the leading German bank with strong European roots and a global network. to see what we do.Deutsche Bank & DiversityWe strive for a in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.We welcome applications from all people and promote a positive, fair and inclusive work environment.

Deutsche Bank