Job Description:Rakuten Group, Inc. is the largest e-commerce company in Japan, and third largest e-commerce marketplace company worldwide, with over 1.5 billion registered users worldwide. The Rakuten brand is recognized worldwide for its leadership and innovation, and provides a variety of consumer and business-focused services including e-commerce, e-reading, travel, banking, securities, credit card, e-money, portal and media, online marketing and professional sports. The company is expanding globally and currently has operations throughout Asia, Western Europe, and the Americas.Rakuten Viki is a premier global entertainment streaming site where millions of people discover and consume primetime shows and movies subtitled in more than 200 languages, by our community of fans. With billions of videos viewed and more than 1 billion words translated, Viki brings global entertainment to fans everywhere!Based in Singapore, reporting to Product Lead, Product Management, the intern role will be part of the product experience team leading all content discovery, viewing and community experiences for our fans and helping Viki grow its presence.Key responsibilities include:Collaborate with Product managers to develop and map out deep understanding of both internal and external user journeys to optimize user experiences across content discovery and viewingAssist Product Manager in product discovery, drafting of product requirements documentation to communicate and facilitate the delivery of product features effectivelyCollaborate with Product Managers to discover and map out across the user journey critical client metrics and data attributes to drive the execution of a platform migrationPartner with software engineers on managing development milestone tracking, production rollout and post-production iterationPartner Data Analytics team to generate insights on product features and community experiences. Process, analyze and interpret data to aid product decisions across discovery and validation stagesRequirements:Pursuing BSC/MSC in Business, Business Analytics, Data Science, Computer Science, or a related discipline. Graduates with completion of the above disciplines will be consideredOutstanding quantitative and analytical skills. Loves solving puzzles! Loves figuring out complex problems and coming up with efficient solutionsExcellent oral and written communication skills – ability to interact with both technical and non-technical peopleExperience working with an online video platforms a plusAvailable for at least 3-month internship on full-time basis. We prefer candidates who are able to commit for 6-month internshipRakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
