Senior Assistant Manager, Registrar's Office

Singapore Institute of Technology

  • Singapore
  • Contract
  • Full-time
  • 22 days ago
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  • Collate and analyse student-related data from various sources to identify trends, patterns and actionable insights to inform policy development and strategic planning
  • Develop and maintain reports and dashboards to present key performance indicators and generate strategic insights
  • Support data migration projects through data retrieval, validation, cleaning, field mapping, and assisting with testing and user acceptance processes
Innovation and Digital Transformation
  • Review current operational processes and identify areas for improvement
  • Propose innovative solutions using Artificial Intelligence (AI), automation tools or other emerging technologies to enhance efficiency and increase productivity
  • Work with stakeholders to execute process enhancements and automation
Project and System Implementation
  • Collaborate with cross-functional teams to envision future business requirements for new systems, e.g., PET/CET
  • Play a pivotal role in designing, developing, and implementing system solutions to streamline operational workflows
  • Conduct user system testing, troubleshoot issues and provide constructive feedback on the system functionalities
Job Requirements
  • A recognised degree in Data Analytics, Computer Science, Information Technology or a related field
  • 3-5 years of relevant work experience in data analysis, transformation, system development and implementation
  • Strong analytical skills and proficiency in AI, data analysis and business intelligence tools (e.g. Python, R, Microsoft PowerBI etc.)
  • Open minded team player who keeps the team goals in view
  • Good communications skills in both written and spoken to handle diverse stakeholders
Key Competencies
  • Ability to apply logical reasoning and systems thinking to solve problems and make sound recommendations.
  • Excellent verbal and written communication
  • Meticulous and detail-oriented
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and SharePoint
  • Customer service oriented and possessing a positive attitude to approach work challenges
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Singapore Institute of Technology