Business Process Outsource (BPO) Tower Payroll Supervisor

UPS

  • Singapore
  • Permanent
  • Full-time
  • 1 month ago
Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.Job Description:BPO Payroll Supervisor is responsible for maintaining accuracy of the monthly balance sheet reconciliations and journals for multiple legal entities. The role reports to Global Process (GPO) Payroll manager.Job Duties & ResponsibilitiesPerform month end account review, including control Account checks and correcting journal entries to clearMonitor close progress and review BPO Journal Entry Dashboard for assigned entities for task completion statusReview Overdue Items Report, follow up with BPO and escalate overdue items as neededConduct pre/post close calls with each tower lead to review finance activity (monthly and quarterly)Approve journal entries and Blackline reconciliationsRun report in Blackline and review accounts for aging and value. Perform research and work with BPO owner to resolve. Develop an action plan to resolve open balance sheet R-items
60 days and
$100KGenerate GL reports, perform trend analysis, and commence Variance AnalysisPrepare Tower Close Package consisting of variance analysis with commentary, risk and issues log, Balance Sheet Aging (R-Items)Monitor BPO performance against the terms of the SLAs. Escalate discrepancies along with CAP to BPO Management Tower Leads. Oversee the implementation of CAP.Act as liaison between UPS stakeholders and BPO to fulfill information requests and answer questionsEnsure completion of DLPsAssess training needs and identify plan to deliver required trainingBe informed of and implement changes to the SLAReview post-close BPO Journal Entry activities to identify opportunities to decrease transaction volume and increase efficiencyUpdate risk and issue logWork across towers to identify and implement process improvement opportunitiesManage BPO disaster recovery planning, updates, and testing as well as contingency plansEnsure BPO compliance with ACR record retention policyWork with GAC BPO Management Tower Leads to understand new responsibilities as part of migration of new work. Assess the need for changes to the SLA to accommodate the migration of new workJob RequirementsMinimum Bachelor’s degree in AccountingPossesses at least 3-5 years relevant experience in accounting or internal audit or public accounting in any industriesApplies accounting theory and principles are mandatoryAttention to detail and possess good analytical, problem solving skillGood written, verbal and interpersonal communications skills to work collaboratively with different stakeholders and remote teamsProactive and independent team player who enjoyed working in dynamic environmentSome experience in people managementProficient in Microsoft Office applications especially ExcelEmployee Type:
PermanentUPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

UPS