IT System Administrator

• Support L1/L2 incidents or request raised end user.

• Deploy new computer images as companies’ standard using SCCM

• Co-Ordination with suppliers on parts replacement or repair activity

• Update all computer asset in CMDB or keep tracking asset in excel as per companies’ guidelines

• Support network related incident raised

• Support all L1/L2 ticket raised

• Support and troubleshoot printer and label printers

• Installation and deployment of Windows-10 and Windows-11 Operating System

• Installation of PC based software like – Office, Bartender, CodeSoft,etc

• Manage and keep track of all software and hardware assets.

• Keep track of asset allocation to users and shared resource

• Support Conference room and Barco Devices

• Good knowledge on Windows environment/Operating system Installations

• L1/L2 support for handling all service request and Incidents raised in helpdesk Tool

• Good Knowledge on SCCM Software deployment, Application installations

• Good knowledge on applications installations Like – Catia tools , inhouse tools or engineering apps installations etc.

• Coordination with Vendor for defective part replacement of workstation, Laptop

• Basic understanding of networking concepts(TCP, UDP, Routing)

• Good Command on troubleshooting of Windows OS related issues.

• Good knowledge on Scripting shell –Like – power shell or any other tool added advantage

• If any certification of MCP or MCITP-(Microsoft Certified IT Professional) added advantage

• The minimum experience will be 1 to 2 Years.

Flintex Consulting