
Digital Business Analyst - A25129
- Singapore
- Permanent
- Full-time
- Partner with the Agency's business teams to elicit citizen/business needs through human-centric, visual methods such as service journeys and develop the appropriate business case
- Work with fellow and the Agency's project teams to develop user stories, functional/technical specifications and acceptance criteria
- Evaluate and recommend suitable technology while aligning with the Organization's technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack)
- Identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment
- Ensure system or product readiness for smooth deployment, adoption and operations
- Analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations & Maintenance phase)
- Assist the CIO to identify new opportunities for the Agency's digital transformation
- Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering or related subject area with minimum 3 years of relevant experience.
- Prior working experience in IT business analysis, application solutioning design and testing
- Participated in at least one full software or product development cycle, preferably using Agile Methodology
- Strong analytical, conceptualisation and problem-solving skills
- Good communication skills with the ability to pitch ideas and influence
- A driven and motivated personality with an inquisitive mind
- Ability to learn and apply
- Business Analysis certification, e.g. Certified Business Analysis Professional (CBAP)
- Past development or consulting experience
- Knowledge or experience in implementing projects in AWS as well as at least one of the following areas (Agile Methodologies, Cloud, Internet and Mobile
- Technologies, Customer Relationship Management, Data Analytics and Service Design)
- Fun working environment
- Employee Wellness Program