AVP, Consumer Banking Operations Risk & Governance, CBGO, Group COO

• Responsible for the identification, reporting and escalation of emerging operational risk through the execution of operational risk management framework tools
• Work with Operational units to manage errors and incidents, including root cause analysis and identifying risk mitigating measures and actions tracking
• Perform deep dive of operational processes and landscape reviews
• Perform periodic risk assessments (e.g. RCSA), control testing, analysis of key risk indicators to ensure risk exposure over the key processes are within risk appetite
• Perform risk reviews for new processes arising from new product launches, transfer of activities or process automation
• Ensure accurate and timely submission of risk and control reports
• Promote risk awareness and compliance with Group’s policies, standards and guidelines by conducting periodic trainings and workshops
• Liaison party with other control functions such as Group Risk/Compliance/Finance for advisory matters

• Degree in Accountancy, Business or Banking and Finance will be preferred
• At least 5 years' experience in Operational Risk / Audit / Controls within Financial Services
• Familiarity with Consumer Banking Operations and/or Wealth Management Operations will be an advantage

• Good control mindset and the ability to understand a broad range of operational issues
• Self-starter with the ability to multi-task
• Attention to details and good analytical skills
• Strong teamwork values as well as the ability to drive and complete initiatives independently
• Excellent communication skills and ability to engage with the various stakeholders.
• Good understanding of Microsoft PowerPoint, Excel and Word

DBS Bank