Senior Customer Engineer
- Singapore
- Permanent
- Full-time
- Mapping solutions to value across large and dynamic Singapore customers, bridging both business and technical requirements.
- Participating in discovery and driving qualification of new opportunities and expansion customers
- Preparing and conducting product demonstrations, highlighting how Collibra's Platform can support our Enterprise customer's needs.
- Advising and supporting customers' technical stakeholders to accelerate Collibra adoption and value realization, i.e. be the primary point of contact for technical and product related queries
- Identifying, evaluating, recommending, and executing value-based workshops and proof of concepts/values.
- Preparing and providing input for functional and technical sections of RFPs/RFQs.
- Supporting sales and marketing activities, webcasts, field enablement, and asset creation.
- Provide advice and feedback to product management and engineering to enhance our offerings.
- 3+ years in a Sales or Customer Engineering or Sales Consulting role.
- 2+ years experience working in the Data/SaaS space
- Experience in Sales or Customer engineering in Enterprise land and expand motions.
- Broad knowledge of data governance, data catalog, data quality, and data privacy platforms required. Experience should include a broad range of disciplines including value-based selling, cost-benefit analysis and ROI analysis, process and project management.
- Broad experience as a Data Management practitioner in the areas of cataloging, integration, data quality, data and/or enterprise architecture, have setup and/or participated in governance boards is a plus.
- Experience in regulatory compliance and or (financial/IT) audit is a plus.
- Experience with the leading PaaS providers, Data Lakes, Databases, and Integration platforms - experience in the data space is required.
- A bachelor's degree or equivalent work experience is required
- This position is not eligible for visa sponsorship.
- An effective communicator
- A sales- and customer- focused self-starter with enthusiasm, flexibility, and motivation.
- A trusted advisor for C-level executives and C-1 level executives
- A proven collaborator and liaison with all levels and departments within an organization and experience and success in a partner-heavy environment.
- Confident in dispensing knowledge to a highly skilled and experienced audience.
- Able to demonstrate a thorough understanding of business needs and revenue potential for accounts in the region.
- Excited for continuous learning and development, with an aptitude for grasping technical concepts
- Willing to travel up to 30% within the region.
- Within your first month, you will become familiar with Collibra and understand our customer landscape
- Within your second month, you should confidently conduct discovery with customers and prospects, initial product demonstrations and be able to present solutions aligned to customer value
- Within your third month, you will become a voice for Collibra within your accounts and for your accounts back within Collibra - educating external and internal stakeholders on features, roadmap and new use cases
- Operational excellence