Senior/ Assistant Manager, Operational Support Services

• Manage and maintain the facilities of the NUP polyclinics by working closely with the contractors and vendors in compliances of all rules and regulations.
• Budget planning, outsourcing, tendering and awarding of contracts, as well as creating, monitoring and delivering of KPIs.
• Ensure that all preventive, corrective maintenance, and ad hoc works are carried out according to requirements and standards.
• Assist with contract management.
• Carry out routine checks and contractor performance reviews with the objective of continuous improvements.
• Understand and consolidate user requirements for projects and ensure their completion within budget and time.

• Assist to monitor and manage the preventive maintenance of BME, Physio and Dental equipment within NUP polyclinics.
• Coordinate all repair and maintenance work with users and vendors.
• Manage the renewal of all equipment licensing (e.g. Ultrasonic, Autoclaves and PA X-ray etc).

• Coordinate and record note of project activities including workgroup meetings and site meetings.
• Prepare proposals and establish budgets for new works.
• Coordinate and complete renovation work planned within budget and time allocated.
• Provide administrative support for project management work processes - standard document, database, SOPs, as-built document, project status, and project Gantt chart etc.
• Process progress claims and invoices for both internal and external funded projects, including attending to queries from Finance, Consultants & Contractors.
• Prepare and submit budget estimates, evaluation report, progress report and cost tracking reports.
• Interpret and explain plans and contract terms to clinic management, users, consultants/architects and main contractors.
• Assist to oversee the entire project performance, ensure that implementation complies to policies and procedures, and that construction activities do not interfere with operations.
• Guide multiple jobs operationally in each phase including pre-construction, construction, closeout, and post-construction services.
• Identify potential risks to the clients' on-going operations planned project.
• Prepare monthly project status reports and presentations to stakeholders and management.
• Assist to call for Quotation or Request for Proposal (RFP), evaluate and recommend award.

• Degree in Architecture, Civil/ Structural/ Mechanical/ Electrical Engineering, Building Science, Facilities Management or equivalent with at least 2-3 years of relevant working experiences
• Proficient knowledge in AutoCad, Microsoft Office and Project Management softwares (will be an added advantage)
• Proficient in WSH requirement is preferred
• Good interpersonal, writing, and communication skills
• Team player with positive work attitude
• Ability to multi-task and work independently
• Attention to detail

National University Health System