What the role is:You will be part of the Data and Systems Team, focusing on both data analytics and systems development initiatives. The role encompasses analysing enterprise programme data to uncover strategic insights, developing predictive models to evaluate programme effectiveness, and creating interactive dashboards for performance tracking. In addition, you will drive the enhancement of digital tools and systems for WSG programmes, working closely with IT personnel and stakeholders to translate business requirements into technical solutions while ensuring robust project delivery and stakeholder alignment.What you will be working on:ResponsibilitiesData AnalyticsCollaborate with cross-functional teams to understand business context and strategic priorities to define problem statements and objectives and develop key performance indicators and metricsCollect and review relevant data from various enterprise programmes and engagement data and perform data cleaning, validation and checks to enable data-driven decision makingAnalyse enterprise programme and engagement data to identify key insights and trends that inform enterprise workforce development and engagement strategies and policy enhancementsDevelop predictive models and conduct advanced data analytics to forecast programme outcomes and evaluate programme effectivenessCreate user-friendly interactive dashboards using data visualisation tools to present strategic insights on programme performance. Maintain and enhance these dashboards for performance trackingPresent analytical findings and projections on programme adoption to stakeholders in clear, compelling ways that drive decision-makingContribute towards a data-driven culture through knowledge sharing and best practicesSystems DevelopmentCollaborate with relevant IT personnel, internal stakeholders and vendors, to support the development and enhancement of relevant digital tools and systems to support onboarding of enterprises on WSG programmesLead the requirement gathering sessions and translate business needs by working with the relevant IT personnel on the technical specificationsDrive project implementation from conception to delivery, ensuring alignment with stakeholders needs and monitoring project timelines and outcomesWhat we are looking for:RequirementsKnowledge/SkillsStrong knowledge of advanced analytics and predictive modelling techniquesRelevant experience in data analytics, predictive modelling, or statistical analysisProficiency in data analysis and visualisation tools (e.g. Stata, SAS, R, Python, Tableau) would be advantageousExperience in process owner implementation of IT systems and data analysis in public service context would be advantageousGood knowledge of data platforms and ability to discuss technical requirementsProven experience in building and maintaining interactive dashboards for tracking programme performanceAbility to conduct predictive analytics and forecast outcomesGood project management skillsGood communication skills with the ability to work closely with internal and external teamsAbilities/AptitudesTeam player with good interpersonal skills, and the ability to work with and address the needs of diverse stakeholdersStrong analytical and problem-solving skills, ability to translate data insights into actionable strategiesInterest in leveraging data analytics and digital solutions to drive enterprise development strategiesResourceful, determined and adaptableAbout Workforce Singapore:Workforce Singapore (WSG) is a statutory board under the Ministry of Manpower (MOM). It will oversee the transformation of the local workforce and industry to meet ongoing economic challenges. WSG will promote the development, competitiveness, inclusiveness, and employability of all levels of the workforce. This will ensure that all sectors of the economy are supported by a strong, inclusive Singaporean core. While its key focus is to help workers meet their career aspirations and secure quality jobs at different stages of life, WSG will also address the needs of business owners and companies by providing support to enable manpower-lean enterprises to remain competitive. It will help businesses in different economic sectors create quality jobs, develop a manpower pipeline to support industry growth, and match the right people to the right jobs
