Strategic Account Manager, Diagnostic Solutions, CASAJ

BD

  • Singapore
  • Permanent
  • Full-time
  • 1 day ago
Job Description SummaryJob DescriptionWe are the makers of possibleBD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.Why Join Us?A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.Become a maker of possible with us!Job SummaryThe Strategic Account Manager is responsible for leading the strategic and tactical deployment of automation solutions across the CASAJ region, with a focus on BD Kiestra™, BD COR™ and BD Synapsys™ platforms.This role will drive modernization of microbiology laboratories, enhance operational efficiency, and support clinical excellence through automation adoption.Key Responsibilities
  • Develop and execute regional strategies to expand Kiestra, COR and Synapsys adoption in alignment with business goals.
  • Target new hospital infrastructure in region and execution of “greenfield” strategy
  • Lead capability-building initiatives across internal teams and customer sites to ensure successful implementation and sustained performance. Including but not limited to GTM development and training for Country sales and marketing teams.
  • Support the engagement with hospital leadership and C-suite stakeholders to position automation as a strategic enabler of clinical and operational excellence.
  • Apply Lean principles to optimize workflows, reduce waste, and improve turnaround times in diagnostic labs.
  • Ownership of the entire process of sales cycle, including conducting lab diagnostics (for example, Automation impact assessments), and developing business cases to assist in committee reviews and the budgeting process; coordinating input of others when required.
  • Collaborate with commercial, technical, and clinical teams to deliver tailored solutions and support long-term customer success.
  • Work with the country and regional teams to help build GTM support structure (Project management, Engineering) drive change management of lab processes, implementation of instrument, and training.
  • Monitor market trends, competitor activity, and regulatory developments to inform strategic direction.
  • Provide continuous support including post sales activities. Coordinate a successful installation transitioning to the long term customer satisfaction of the product.
  • Track performance metrics and report progress against strategic objectives.
  • Responsible for Lab Automation budget for CASAJ
Qualifications and Experience:
  • BS/BA Degree required, preferably in (Bio) Medical field
  • Minimum 5 years of experience in laboratory automation, diagnostics, or healthcare technology.
  • Strong knowledge of the Pathology industry and experience in selling and implementing large automation platforms.
  • Strong understanding of Microbiology and Molecular workflows and automation platforms
  • Appreciate the principles of Lean and 6 Sigma and understand their application in developing a value proposition for the customer
  • Demonstrated success in engaging and influencing C-suite stakeholders and hospital leadership.
  • Excellent communication, strategic thinking, and stakeholder management skills.
  • Ability to lead cross-functional teams and manage complex projects across diverse markets
  • Ability to develop markets for new technology.
  • Strong organizational skills: Account management & assessment and relationship development. Analytical with financial orientation applicable to contract proposals and profitability, budget, and expense management.
  • Knowledge of selling process and the components to build / maintain customer loyalty, particularly with large capital acquisitions.
Click on apply if this sounds like you!Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.To learn more about BD visit:Required SkillsOptional Skills.Primary Work Location SGP The StrategyAdditional LocationsWork Shift

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