Manager / Senior Manager, SITLEARN

• Oversee daily operations, support, and optimisation of CET+ (Training Management System) and SITConnects (CRM/SMS platform).
• Lead UAT efforts, manage system enhancements, and support change management for internal teams.
• Identify opportunities for digital transformation and automate workflows using tools like PowerAutomate, FormSG, and OpenCerts.
• Collaborate with Campus IT (CIT), Digital Transformation Office (DTO), and vendors on system performance, KPIs, and enhancement roadmaps.
• Ensure alignment with SIT's digital strategy, system compliance with PDPA, and SkillsFuture requirements.

• Oversee grants-related operations including claims submission, utilisation tracking, and reconciliation with Finance.
• Ensure audit readiness through timely documentation, accurate reporting, and sound data governance practices.
• Analyse CET funding data, identify trends or anomalies, and propose rectification strategies.
• Engage internal and external stakeholders (e.g., SSG, Finance, auditors) to ensure compliance with grant policies and institutional requirements.
• Contribute to the review, refinement, and implementation of grants-related SOPs and digital grant disbursement processes.

• Drive harmonisation of cross-branch processes and promote end-to-end process clarity and efficiency.
• Translate policy and regulatory changes into digital and operational workflows.
• Maintain data access control across platforms and support PDPA and audit compliance.

• At least 8 years of relevant experience in system implementation, grants governance, digital transformation, or financial compliance.
• Strong understanding of CET/grant schemes (e.g., SkillsFuture), training subsidies, or MOE/SSG reporting is preferred.
• Hands-on experience with enterprise platforms (CRM, TMS, LMS) and tools (PowerAutomate, FormSG, SharePoint, OpenCerts).
• Familiarity with audits, PDPA compliance, and funding agreements.

• Excellent stakeholder management and communication skills across technical and non-technical audiences.
• Strong analytical, process reengineering, and problem-solving capabilities.

• Team-oriented with a strong sense of responsibility and initiative.

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Singapore Institute of Technology