Account Executive

Singapore
Permanent
Full-time

8 hours ago

Account ExecutiveAre you looking to join an industry-leading sales organisation?Will you like to join a global leader in Regulatory, Compliance and Risk Solutions?About the BusinessLexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below,About our TeamOur sales team is dedicated to partnering with organisations to address and solve complex risk problems. At LexisNexis Risk Solutions, we pride ourselves in providing solutions that directly impact our customers' ability to mitigate and manage risk.About the RoleThe role involves ensuring customer success and supporting growth beyond planned targets within the assigned territory. Key responsibilities include retaining and renewing existing business, developing relationships, identifying training needs, ensuring partner/customers are on the supported version of the solution and spotting up-sell and cross-sell opportunities to refer to the regional sales representative. Additionally, the position focuses on optimising clients' utilisation of our products and services.In this role, you’ll hold a book of existing customers who you’ll manage through their lifecycle, ensuring on time renewals, creating upsell opportunities where you’ll drive additional transactional usage or additional user licenses to increase revenue. Through relationship building, customer training, and customer maintenance you will be responsible for retaining the book while driving incremental revenue.Responsibilities

Delivering exceptional relationship management and client support
Nurturing the assigned book of business and identify growth opportunities where applicable
Meeting assigned targets for renewals and incremental revenue
Identifying client training requirements and maintaining accurate records of training delivered
Ensure Partner/customer are using the latest or supported version of the solutions used
Providing quarterly updates to reporting manager
Updating all opportunities in CRM timely
Ensuring that partners/customers are effectively on boarded within the stated SLA

Requirements

At least 3 years of experience in B2B or Enterprise solutions sales
Have ability to manage a book of partners; partner life cycle management
Have excellent communication and interpersonal skills to effectively engage with customers
Be proactive and empathetic in addressing customer concerns and resolving issues
Possess excellent analytical and problem-solving abilities to identify trends and opportunities
Be adaptable and able to collaborate effectively with cross-functional teams
Be results-driven with a focus on delivering exceptional partner and/or customer satisfaction and driving revenue growth
Be detail-oriented and capable of managing multiple tasks and priorities effectively
Be proficient in using customer relationship management (CRM) software, experience in SalesForce is desired but not required

Learn more about the LexisNexis Risk team and how we workWe are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120.Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams .Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.USA Job Seekers:.

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