Collections Specialist
ABS Group
- Singapore
- Permanent
- Full-time
- Monitor accounts to identify outstanding debts
- Find and contact clients to ask about their overdue payment
- Take actions to encourage timely debt payment
- Plan a course of action to recover the outstanding payment
- Negotiate payoff deadlines or payment plans
- Sending of monthly statements of accounts and invoices
- Resolve billing and customers' credit issues
- Update accounts status records and collection efforts
- Report on collection activity and accounts receivable status
- Minimum Diploma or equivalent.
- Typically requires 1-2 years of experience as a Collection Specialist or in finance-related areas.
- Excellent communication skills (written and oral), as well as the ability to interact with others, and the ability to communicate directly with upper management.
- Firm and confident.
- Skilled in negotiation.
- Problem-solving skills.
- Comfortable working with targets.
- Knowledge of the latest spreadsheet or word processing software.
- The ability to be proactive in preventing errors and detecting areas at risk, and the ability to work effectively under pressure.
- The ability to work independently with minimal supervision.
- Obtain a working knowledge of the ABS Health, Safety, Quality, and Environmental Management System.