Job Scope Log all incoming calls and email, and record sufficient information to facilitate effective incident processing. Identify the impact, urgency, and priority of incident…
Responsibilities Monitoring and managing the entire customer service process Resolving customer issues brought to our attention in a timely and effective manner Creating proc…
Job Scope: First level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues or assisting on…
Responsibilities Maintaining a positive, empathetic, and professional attitude toward customers Responding promptly to customer inquiries on general and transactional enquiries.…
Job Responsibilities Ensure smooth delivery process between customer and internal. Identify and assess customers' needs to achieve satisfaction. Handle complaints provide appro…
Job Description Summary This role exists to handle policy processing transaction and deliver quality customer service. The key result indicators for this role are: Provide excel…
Country Singapore Location Singapore Workplace location SINGAPORE-TUAS SOUTH AV(SGP) Employer company TotalEnergies Marketing Asia-Pacific Middle East Pte Ltd Domai…
Responsibilities: Provides high quality service to achieve maximum customer satisfaction by resolving the customer query at first contact where possible Understands the customer…
Responsibilities: Provides high quality service to achieve maximum customer satisfaction by resolving the customer query at first contact where possible Understands the customer…
Job Responsibilities Job Summary To maximize customer satisfaction by providing a strong customer service link between payroll specialists, Human Resource practitioners and cust…
Job Responsibilities Receive queries and requests from phone calls and emails Communicate with customers through these channels professionally and within the required service le…
Responsibilities: Attend to general utilities and account-related enquiries via customer channels in a professional and timely manner Monitor and respond to customers inquiries …
Responsibilities: Process letters and emails correspondences to customers upon request Attend to incoming General Hotline calls Manage customer enquires via livechats Handle c…
Job Descriptions: Answer incoming queries and address in a professional and timely manner Provide accurate and detailed information to customers regarding products and services …
Responsiblities: Receive and welcome the visitors, provide clear instructions and directions. Guide users at the eLobby or other self-help kiosks. Respond and explain appropria…
Responsibilities: Attend to general utilities and account-related enquiries via customer channels in a professional and timely manner Provide timely and accurate responses to cu…
Job Description Attend to phone-in enquiries and/or emails correspondence and provide personalized services to customers in a timely, efficient and professional manner. Accurat…
Job Scope Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner. …