Responsibilities: Analyze, investigate and manage daily application issues/incidents Perform application deployment, support post deployment and post maintenance verification a…
Responsibilities: · Managing a service desk which coordinate and update the progress of the Service Request, System Change and Enhancement from various stakeholders · Manage th…
IT Service Delivery Executive Responsibilities Manage the service delivery of shared IT services to stakeholders and ensure SLA and customer satisfactory level KPI are met. …
Job Responsibilities: Collaborating with the global support team to manage Service Management ticket queues and telephone systems effectively. Managing personal ticket queues an…