Job Responsibilities Reports to Contact Centre Team Lead Handle customer service hotline and provide first level of supports from OMNI Channels Resolve customer queries efficie…
Job Responsibilities Receive queries and requests from phone calls and emails Communicate with customers through these channels professionally and within the required service le…
Job Responsibilities: Process timely and accurate service benefits/scheme payments and claims in accordance with prevailing policies and guidelines. Assess and process applicati…
Responsibilities & Duties: Responds to callers in a professional, service-oriented manner and maintains the highest level of customer satisfaction by seeking first call resolutio…
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