Industry Specialist, Emerging Business
OCBC Bank
- Singapore
- Permanent
- Full-time
- Acquire SME customers through various channels, including outbound prospecting, to encourage them to open their business account with OCBC.
- Assist SME clients with onboarding and ensure compliance with mandatory banking policies and procedures by conducting customer due diligence.
- Identify cross-sell opportunities and up-sell the Bank’s curated solutions to assist customers in their business growth.
- Develop a thorough understanding of start-up needs and provide curated recommendations for banking and non-banking solutions.
- Demonstrate expertise in digital banking and beyond banking solutions, showcasing a comprehensive understanding to customers.
- Establish and build long term and profitable banking relationships with customers by actively engaging business owners by understanding and mapping up of their journey & operations, across various industries to develop solutions to address their needs.
- Participate in training and development programs to continuously improve sales skills and product knowledge.
- Degree holder in any discipline. Fresh graduates are welcome too.
- Possess strong communication and interpersonal skills.
- Self-motivated and driven with a focus on customer service.
- Ability to engage and build rapport with external stakeholders.
- Candidates with local SMEs experience would be an added advantage.