Security Ops Associate - #CatalystWSP

Singtel

  • Singapore
  • Permanent
  • Full-time
  • 26 days ago
Singapore, SingaporeCompany: Singtel GroupAt Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.Singtel x Singapore Institute of Technology have embarked on a Work-Study Programme (WSP) launched in Feb 2023. The WSP is called “The Catalyst Programme” which is a structured on-the-job (OJT) development WSP that allows Polytechnic Diploma holders to secure a full-time position with Singtel while pursuing a university honours degree in Applied Computing. This programme is open to Singtel's internal employees as well as external polytechnic diploma holders preferably from the ICT domain. Non-ICT diploma holders are encouraged to apply as well. In line with building capability in Singapore ICT sector this program will develop & groom talent over a 3-year period completing micro-credentials for each module which eventually stack-up to an honours degree in Applied Computing. Candidates will be offered a specific role as the one shared below. Are you ready for this challenge?At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.What you will do?
  • 24 x 7 triage, short-turn analysis of real-time security alerts & generate tickets, or escalation to L2 Security Analysts that are not in the Automation Runbook.
  • 24 x 7 escalation to resolver upon receiving automated generated incident tickets on the health of SOCaS infrastructure, IT/OT managed security devices, or from the website defacement restorer activation alert.
  • 24 x 7 manage problems till closure which include:
  • Ensure that Service Level Agreements are met.
  • Liaising with customers with regards to information security incidents
  • Provision and performance of remedial actions to enhance customers' network security posture
Requirements
  • Polytechnic Diploma in Computer Science, Information Technology or Information System.
  • Fresh graduate/1 year working experience in IT Infrastructure Operation and/or Support.
  • Willing to work with 24/7 shift pattern that includes weekend work.
  • Sound fundamental knowledge on Internet technologies, such as TCP/IP, HTTP, SSL, DNS, OWASP Top10 and web servers (e.g. Apache, IIS, Nginx, etc.).
  • Understanding of firewalls, endpoint detection and response (EDR), IDS/IPS, WAF, etc.
  • Good to have
  • Experience in scripting (e.g. shell scripting, Macro, PHP, Perl, Java, etc.) and/or Regular Expression.
  • Experience with TCP/IP packet analysis / network debugging with tcp dump or similar.
  • Experience with web security concepts and technologies such as web application firewall, proxy.
  • Experience general security technologies, processes, and concepts.
  • Industry recognized security certifications (GCIA/GCIH, CISSP, CISA, CEH, etc.).
  • Experience writing/decoding exploit, vulnerability, and attack detection signatures.
  • Experience working with a SOC team is an advantage.
We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Singtel